Please select the white paper from the toggles below to read its summary.

Who carries the can? Indirect Access to Payment Systems: The Implications of Liability

In 2015, the Payments Strategy Forum was formed to lead a process to identify, prioritise and help to deliver initiatives where it was considered necessary for the payments industry to work together to promote collaborative innovation.

Its work was educated by detriments from the wider Payments Community on issues that prevent the UK payments market from functioning in the way the PSR envisages.

Under the simplifying access to market work, one detriment highlighted that smaller and new providers, particularly payment and e-money institutions were increasingly finding it hard to access bank accounts and as a consequence the payment systems.

of ‘derisking’, denies many small and new PSPs the opportunity to access banking and payment services.

Download

Investments in PayTech: A Study of investments in payment technology companies

In 2016, investments in financial technology (FinTech) companies have doubled compared with the same period last year. So it is not surprising that the UK seems to be awash with FinTech companies – 2,000 today compared with 800 in April 2015 – receiving investments of £524m last year in a sector that employs 61,000 people and generates revenues of £6.6bn.

But the FinTech market is still young. There are only a few examples of FinTech ‘Unicorns’, young companies with market valuations above $1bn. And not many FinTech businesses are listed on the stock market. So few FinTech companies can report meteoric success. But the longer-term financial performance of such companies, and the return on investments by angels, trade investors, Venture Capital firms and Private Equity, is yet to be proven. And sometimes, FinTech business fail spectacularly…

Download

Passport to the Future

The UK payments industry is world-leading, and its Fintech sector is estimated by HM Treasury to be worth £6bn. The UK is likely to leave the EU in 2019 and when it does, it could potentially lose its passporting rights to the European single market. Without such rights, many regulated payments companies in the UK will be unable to deliver products and services across the European Economic Area (EEA). The Emerging Payments Association (EPA) believes restrictions of passporting rights will damage the emerging payments industry significantly.

However, if passporting rights are lost to UK payments companies, then where should these companies move to become regulated so they can continue to access the EEA? To answer this question the EPA has published a report comparing the most viable options for companies seeking to become authorised in the EEA. Having reviewed 15 countries, the report undertakes a ‘deep dive’ analysis of the six best countries to be considered.

Download

6 Ways to Optimise your payments strategy for 2016 – WEX White Paper

Leisure travel in Europe is a growing but demanding marketplace. This whitepaper from WEX summarises the main challenges travel retailers and intermediaries face in the current market. It also offers six practical tips for achieving an edge by using an increasingly popular payment solution: virtual cards.

Download

AIME Conference 2015- PSD2 and the Consumer Rights Act

This conference presentation from Dentons looked at the mobile payment services and digital content exemptions in PSD2. It also discussed the Consumer Rights Act 2015, focusing on implied terms, unfair terms and consumer remedies. The document highlights the key points of the presentation.

Download

Statistical Overview of the digital payments market – AIME Conference 2015

Peak State Consulting presented a range of global and regional data around the use of mobile. This presentation pulls together relevant data on web traffic, different platforms, e-ecommerce revenues, settlement transaction values, online spend by device, mobile retailing and key trends and future opportunities.

Download

AmazonPayments white paper –Time- The Real Digital Currency

This whitepaper looks at how customers evaluate the time they spend with online retailers and how these attitudes to time impact their likelihood to buy. It also considers how retailers can understand the time shoppers spend with them to maximize conversion, turning browsers into buyers.

Download

Barclaycard white paper, processing online card payments securely

This white paper from Barclaycard highlights the practices that should be adopted by all e-commerce merchants with regard to card data security in general, their responsibilities towards compliance with the Payment Card Industry Data Security Standard (PCI DSS), and how these responsibilities can be impacted according to how an e-commerce trading operation is deployed.

Download

BIN – Consumer v Commercial, Polymath white paper

In this report, David Parker of Polymath Consulting clearly explains everything about BINs that you may have wanted to know but were afraid to ask…

Download

Bitcoin – A Peer-to-Peer Electronic Cash System

 The origins of bitcoin in this 2008 white paper by Satoshi Nakamoto.

Download

Bitcoin and Cryptocurrency Technologies

This book from Princeton University addresses the important questions about Bitcoin. How does Bitcoin work? What makes it different? How secure are your bitcoins? How anonymous are Bitcoin users? What applications can we build using Bitcoin as a platform? Can cryptocurrencies be regulated? If we were designing a new cryptocurrency today, what would we change? What might the future hold?  Feedback is welcome, especially prior to publication (2016) at bitcoinbook@lists.cs.princeton.edu

Download

Blockchain – attack is the best form of defence

Deutsche Bank research paper about blockchain, suggesting that banks should experiment with the new technologies rather than relying on the regulator.

Download

Blockchain in Financial Services Q3 2015 – INNOVALUE & Locke Lord

This is the second of three-digital banking thought leadership reports from INNOVALUE Management Advisors and Locke Lord, combining top tier strategic thinking with legal and regulatory expertise, and is intended to provide a snapshot of the opportunities, challenges and key success factors for financial institutions looking to leverage the blockchain opportunity.

Download

Combating Fraud – PYMNTS and CA Technologies Report

This report from CA Technologies and PYMTNS is a combination of expert insights into how 3D Secure can help combat fraud in the payments ecosystem.

Download

DACH Prepaid Market Assessment – Gx Report

This 2011 report from Gx explores prepaid and the opportunities in the DACH region across ten different prepaid applications – Gifting, Government disbursements, Corporate incentives & benefits, Payroll, Travel and FX, Transportation, Fuel, Remittance, Reimbursement, and General purpose reloadable. It shares insights for German consumers’ attitudes and includes a case study of the Kalixa card.

Download

Deploying wearables – DigiSEq and Consult Hyperion white paper

This paper from DigiSEq outlines the steps in deploying a wearable for payment and then shows how the DigiSEq service removes the complexity of deployment.

Download

Digital Disruption – UK Banking Report – BBA and Accenture

While banking has been on a path towards digitisation for a number of years, the advent of the mobile device has dramatically accelerated the pace of change. This is changing not just the way we bank but also the way banks have to interact with us. Likewise contactless cards, faster payments and Paym diminish the need to use cash. This document looks at the challenges and opportunities from the digitisation of banking. March 2015

Download

Distributed Ledger Technology –beyond block chain

Paper from the UK Government’s Chief Scientific Officer promoting the benefits of blockchain ledgers for tax collection, benefits distribution and passport issuance. This executive summary sets out the eight main recommendations from the work. These are presented in the context of a summary of the key points from the seven chapters of evidence which cover vision, technology, governance, privacy and security, disruptive potential, applications and global perspective. The chapters have been written by experts in distributed ledger technology in a style that should be accessible to non-experts.

Download

Driving the PRS Market Forward – AIME conference presentation 2015

This conference presentation from telco and media research agency mobilesquared looks at a range of data related to premium rate services (PRS) and the impact of the smartphone on services.

Download

e-payments in emerging markets – First Data white paper

Emerging markets can be unpredictable, ever-changing and difficult to navigate, but they also present exciting opportunities for growth. When it comes to electronic payments in these markets, what is driving change? What are the threats and questions to think about? And most importantly, how do banks, merchants, and service providers move forward with electronic payments to succeed in the future? This paper from First Data seeks to answer those questions.

Download

ECB- Growth potential and competition – what lies ahead for card payments

Speech by Yves Mersch, Member of the Executive Board of the European Central Bank at the Banque de France conference on card payments in Europe – latest trends and challenges, given in Paris on 18th January 2016.

Download

Edgar Dunn – Advanced Payments Report 2015

The Advanced Payments Report (APR) 2015 is a survey – sponsored by American Express – that collects, analyses, and presents responses from 590 industry senior executives from the Americas, Europe and Asia Pacific on the general direction of the payments industry. Survey respondents include industry executives in banking, card payment networks, technology providers, MNOs, device manufacturers as well as observers and analysts.

Download

What is Emerging Payments? EPA - AIME Conference 2015

The conference presentation from the Emerging Payments Association explores what we mean by ‘Emerging Payments’ – and who cares, the main drivers of change and the role of the EPA. It also presents a range of examples of emerging payments in different fields.

Download

EPA White Paper – Protecting us from the storm

This paper summarises the view of the Emerging Payments Association’s (EPA) views on where the problems are in the UK’s payments infrastructure and what changes a courageous regulator needs to ensure the framework within which we all work has real innovation and competition at its core.

Download

European Commission Conference 2014 – Emerging Challenges in retail finance

This paper summarises the view of the Emerging Payments Association’s (EPA) views on where the problems are in the UK’s payments infrastructure and what changes a courageous regulator needs to ensure the framework within which we all work has real innovation and competition at its core.

Download

European Comission Green Paper on retail financial services

The Green Paper seeks the views on how to improve choice, transparency and competition in retail financial services to the benefit of European consumers and how to facilitate true cross-border supply of these services, so that financial firms can make the most of the economies of scale in a truly integrated EU market. It also considers the impact of digitalisation on retail financial services with a view to allow for growth of innovative solutions in this area in the EU. The Commission envisages publishing a post-consultation Action Plan on Retail Financial Services in summer 2016. Consultation closing date 18-March-2016.

Download

European Commission key facts on cross-border consumer finance in Europe

European Commission infographic on cross-border consumer finance

Download

EY- UK FinTech on the cutting edge, executive summary

This report benchmarks the FinTech ecosystems of seven regions: the UK, California, New York, Germany, Singapore, Hong Kong and Australia, looking at the four core ecosystem attributes of talent, capital, policy and demand. These in-scope regions were selected by HM Treasury on the basis of the reputation and size of their FinTech sectors.

Download

Faster Payments white paper – Vision for a new access model

Faster Payments Scheme aims to enable a level playing field for PSPs that want to offer Immediate/Real Time payments. It believes the challenges of accessing the service are best met through the facilitation of a competitive market in FinTech vendor operated technical aggregation services. This white paper reviews the growth and achievements to date of the Faster Payments Service, sets out the rationale for change now, describe the proposals, offers a rationale for further change, gives a timeline and invites feedback.

Download

FCA Call for input re payments services regime

This Call for Input seeks views on existing guidance the FCA published in 2009 to assist firms in complying with their legal requirements under the payment services regime.

Download

Fintech 100 – Leading global fintech innovators 2015

This is the second annual ‘Fintech 100’ report from KPMG and H2 Ventures presents the Fintech 100 – those companies using technology to the best advantage and driving disruption within the financial services industry. It includes the leading 50 fintech companies across the globe, and the most intriguing 50 ‘emerging stars’ – exciting new fintechs with bold, disruptive and potentially game-changing ideas.

Download

Fintech disruptors report on startup banking –MagnaCarta 2015

This report looks at how banking services are being redefined with the entry of non-banking companies into the market and the application of low cost technology to reach new customers without the need for a retail branch network. The report is the result of a series of interviews with banks, incumbent financial institutions and high profile startups and highlights the forces shaping financial services delivery in Europe and the Middle East. It seeks to provide insight into the lessons learnt by companies as they innovate and a roadmap for the years ahead as ‘digital’ migrates from delivery channel to the driving force in modern banking.

Download

FinTech investment activity Q1-2 2015 – Berkery Noyes

Brief report by Berkery Noyes on Fintech transactions in the first half of 2015 and related analysis.

Download

How to avoid cannibalization between online payment methods, Fortumo white paper

Cannibalization is a key aspect that merchants need to think about when adding new payment methods, whether it’s pre-paid vouchers, mobile wallets or direct carrier billing. This white paper outlines 6 solutions for merchants to resolve or reduce the impact that cannibalization can have on their business. These tactics can be used in any market globally as there is no single payment method that covers all end-users in any given country.

Download

Future of Retail – Visa Report

This report from Visa and FutuRetail shows that disruptive forces are reshaping the world of retail. It contends that at the heart of the retail transformation are economic, demographic, technology, urban and consumer trends, which are combining to disrupt the dynamics of commerce. Four shorter articles explore the opportunities for retailers to sell in a new global marketplace, transform their physical locations, use technology to ‘wow’ shoppers and improve the customer experience through offering new ways to pay. It concludes with some pointers on how retailers can position themselves to benefit from disruption, rather than fall victim to it.

Download

France Gift Card consumer research – Gx report

The purpose of this study is to build on the gift card information that was presented to the founding members of Prepaid Exchange France in May 2011. Gx has supplemented this information with a consumer survey that was run in May 2012 that consisted of an online survey of 603 French adult respondents. Gx has also supplemented this report with information gleaned from our French Prepaid Market Assessment.

Download

Global Encryption and Key Management Trends, Thales 2015

Ponemon Institute is pleased to present the findings of the 2015 Global Encryption & Key Management Trends Study, sponsored by Thales e-Security. We surveyed 4,714 individuals across multiple industry sectors in 10 countries – the United States, United Kingdom, Germany, France, Australia, Japan, Brazil, the Russian Federation and for the first time Mexico and India.

The purpose of this research is to examine how the use of encryption has evolved over the past ten years and the impact of this technology on the security posture of organizations. The first encryption trends study was conducted in 2005 for a US sample of respondents.3 Since then we have expanded the scope of the research to include respondents in all regions of the world.

Download

Global Payments 2015 – A Healthy industry confronts disruption

This paper from McKinsey’s Financial Services practice reflects on the impressive growth of the global payments industry in 2014 and shares predictions for the coming years based on a number of drivers. It also considers the implications of current and predicted industry disruptions and trends both for banks and non-banks such as digital technologies alongside changing consumer behaviour and expectations.

Download

Global Risk Technologies Black Friday White Paper

This white paper from Global Risk Technologies examines how Black Friday has changed the buying habits of UK consumers; what effect this has had on sales and fraud rates; the issues faced by merchants since the emergence of this phenomenon; and how these issues can be tackled to enjoy a safe and profitable Black Friday in 2015 and beyond.

Download

Global Risk Technologies friendly fraud white paper

This whitepaper from Global Risk Technologies examines what friendly fraud is and look at why this problem continues to get worse. It also looks at ways that merchants, specifically SMEs, can equip themselves to tackle friendly fraud and protect themselves against financial, operational and reputational damage. It also suggests how card schemes can play their part.

Download

Guide to the use of Prepaid Cards in Local Government, 2nd Edition

This guide to the use of prepaid cards in local government has been produced by the National Prepaid Cards Steering Group, supported by MasterCard. The steering group has brought together councils who are using prepaid cards, councils who are interested in implementing prepaid card programmes and wanting to learn more about others’ experiences, and representatives from the supply side in the form of Programme Managers, who provide the end to end managed service, and MasterCard. This guide is one result of the open discussion of the issues facing councils and suppliers. It is presented as a series of FAQs and is supported by a range of case studies.

Download

Gx France Prepaid Market Assessment 2011

This 2011 report from Gx explores prepaid and the opportunities in France across a range of prepaid applications – Gifting, Government disbursements, Corporate incentives & benefits, Payroll, Travel and FX, Transportation, Fuel, Remittance, Reimbursement, and General purpose reloadable. It offers market forecasts and looks at a number of card programmes.

Download

Gx Report – Understanding the Drivers of Mobile Payment Adopting Comparing Kenya and Tanzania

 This report is the results of studies in two African countries, analysing the behaviour and attitudes of micro-enterprises with respect to the use of mobile phones as a payment device. Our research has shown that the success of M-Pesa in Kenya has not been replicated in Tanzania for several reasons including macro characteristics, usage patterns and, importantly, perceptions about how and why to use the product.

Download

Gx white paper –Mobile Payments – What is influencing consumers to become users

This Gx report uses a four country study of 1,400 consumers in the UK, France, Germany and Italy to examine the attitudes and behaviours of those who have made mobile payments on their mobile phone with those who have not.

Download

How China’s fintech will change how the world thinks about banking – Swift Payments Innotribe white paper

This white paper is a collaboration by Innotribe with Kapronasia and the Disruption House. It is the result of research by Zennon Kapron and Haydn Shaughnessy, which was released on Monday 12 October 2015 at Sibos in Singapore.

Download

Issuing and safeguarding of e-money – Ramparts Note

This guidance note from Ramparts highlights some complexities and potential deficiencies in current European Payment law.

Download

Jumio white paper – 5 tips to make sure customers transact with your app

Useful advice on how to make sure your app doesn’t get deleted but brings in the money.

Download

Jumio White Paper – 2015 Mobile Opportunity

Driven forward by technological innovation, the retail paradigm is in the midst of a significant shift. The proliferation of shopping channels has fundamentally impacted consumer behavior, creating a more diffuse shopping experience that is increasingly being carried out over multiple channels. Mobile capabilities are at the center of this diffusion; their ubiquity has opened up a wealth of new opportunities for retailers to market to and engage with consumers. Mobile has become a formidable commercial channel, posting a year-over-year growth rate of 47% in mid-2014 compared with 10% growth for desktop-based e-commerce. Moreover, through innovative mobile tools like shopping apps, location-based services, and mobile wallets, retailers can deliver hyper-contextual marketing messages to consumers, wherever they may be. Thanks to mobile, brands are more embedded than ever in consumers’ daily lives.

Download

Jumio White Paper – Don’t fall foul of fraud at the world cup

The World Cup only lasts four weeks every four years, but preparations from both the competing teams and the host country started years in advance of the first kickoff. Fraudsters are no different: warming up early, they target consumers all the way through the run up to the World Cup, the duration, and their impact can be felt long after the final ball has been kicked. This white paper looks at who is targeted and how and what businesses can do to avoid the pitfalls while protecting consumers.

Download

Jumio White Paper - guide to the e-commerce revolution

With the costs of customer acquisition and retention ever increasing and with customer loyalty appearing to be more fickle and brands having to manage their proposition in more places than ever, the advent of mobile technology appeared to provide a solution. As you will read later however, a number of key factors can really change a good experience to a bad one in milliseconds.

Download

Jumio White Paper – How retailers can cash in on mobile commerce – 2014 consumer survey

There is little doubt anymore that mobile is the future of retail. Smartphone and tablet retail transactions across the U.S. are expected to total $114 billion in 2014, with consumers completing 29 percent of all digital purchases via mobile devices.1-2 Researchers anticipate that smartphones and tablets will drive transaction totals of $293 billion by 2018, accounting for 54 percent of all digital commerce sales nationwide. Forward-thinking retailers are keeping pace with the mobile commerce revolution by implementing a wide range of transaction systems and strategies that support smartphones, tablets and other connected devices. But, according to a recent survey conducted by Retail Dive on behalf of digital payments and identity verification company Jumio, many shoppers remain dissatisfied by the mobile user experience, citing a range of difficulties and concerns.

Download

KPMG – Challenger Banking Report

In this report we examine how the Challengers measure up on four attributes – culture, brand, distribution and product set – and question if these sufficiently differentiate them within the market. Our findings suggest that while the foundations are there, for most, the journey ahead will require continued rapid change. Digital banking is a great example – we found that the mobile functionality of the Challengers is at best equal to, but often worse than, the Big Five. For those Challengers focussing on customer service or cost as a differentiator this could be a major hurdle for the future.

Download

KPMG – eGaming Summit Report

This report seeks to augment and build upon the lively debates at the 6th Isle of Man event of its KPMG eGaming Summit series. This report includes a session on technology developments in the eGaming sector and a section on payment solutions and cryptocurrency.

Download

KPMG – The Changing World of money, Jan 2015

In the last 20 years almost every part of our lives has been transformed. We have experienced two decades of digital revolution. The internet, social media and mobile devices have changed the way we interact with friends and family, the way we buy and consume music, films and television, and the way we read books, newspapers and magazines. This revolution has taken longer to penetrate and transform financial services, but increasingly the same forces are reshaping how and why we interact with our banks as well as the types of organisations we expect to perform some of the most basic banking functions, such as lending money, taking deposits and handling payments.

Download

KPMG Mobile Banking 2015

Mobile banking is a phenomenon that is having a profound effect on the global financial services industry. This paper discusses some of the important findings on growth, business models and customer profile and behaviour, which have significant implications for national, regional and global banks alike. This paper was produced in collaboration with, and using primary survey data supplied by UBS Evidence Lab, looking at global trends and their impact on banks

Download

Live entertainment impulse payments – AIME Conference 2015

This conference presentation from John Pinchbeck of Ticketing Consultancy looks at the potential future of selling (live entertainment) tickets by mobile, and the potential upside of the frictionless charging method. It includes data on current mobile penetration, the size of the potential opportunity for mobile applications, characteristics of the market and any barriers to entry. It considers potential opportunities for mobile applications alongside market requirements.

Download

Mobile Money for the unbanked – GSMA – 10th July 14

Global smartphone adoption is set to ramp up massively in the coming years, particularly in developing markets. As more unbanked consumers gain access to smartphones and mobile internet services, new opportunities for mobile financial services models will arise. This GSMA Mobile Money for the Unbanked (MMU) White Paper discusses the factors at play and their significance to the evolution of mobile money.

Download

Mobile tickets for transport – AIME conference presentation 2015

Conference presentation by netsize, a Gemalto company, looking at mobile ticketing in Europe. It includes some data.

Download

Mobile Wallets 101, Cardlinx

In this introduction to mobile wallets, Robin Arnfield, a widely-published technology journalist, explains why retailers and restaurant operators should accept mobile proximity/point-of-sale payments through their own mobile app, through financial institution-issued mobile wallets, and through third-party mobile wallets. The report, sponsored by Cardlinx and produced by Mobile Payments Today, explains the essential features of point-of-sale mobile wallets, who the key mobile wallet providers are, and how point-of sale-mobile wallet payments work. It also includes survey data on consumer adoption of point-of-sale mobile wallets. With consumers becoming increasingly attached to their smartphones and accustomed to carrying out a very wide range of activities on these devices, bricks-and-mortar retailers and restaurants looking to the future need to be able to accept payments from mobile wallets.

Download

Mobile World Congress 2015 Wrap Up Document

Presentation summarising key announcements and trends in devices, networks and services that were spotted during the Mobile World Congress 2015, with a view to highlight the changes and growth factors that industry players will be implementing over the coming years to lead the industry’s transformation.

Download

Moving Money 2025 – Vocalink Report

Presentation summarising key announcements and trends in devices, networks and services that were spotted during the Mobile World Congress 2015, with a view to highlight the changes and growth factors that industry players will be implementing over the coming years to lead the industry’s transformation.

Download

NACHA White Paper – The future of corporate payments

This white paper was developed by the Payments Innovation Alliance, a NACHA program, in collaboration with Lipis Advisors. It addresses the effect mobile payments, real-time payments, evolving data standards and payment product development will have on the future of corporate payments.

Download

Payments Infrastructure: A call for Fair and Equal Access for Fintech

With the UK’s history of sophisticated financial services, it is unsurprising that the nation is now leading the charge with FinTech innovation. Investments in the sector have grown at 74% a year in the UK and Ireland since 2008, compared with 27% globally and 13% in Silicon Valley.

The payments space in particular has been shaken by new entrants, with an average of £20 billion in annual revenue now generated across payments software, data and analytics platforms. The UK government is keen to maintain this momentum, and has announced a number of schemes to ensure the UK remains at the forefront of global innovation in the financial services sector – from appointing industry veteran Eileen Burbidge as the UK’s FinTech envoy, to announcing a regulatory sandbox for financial services innovators…

Download